Frequently Asked Questions


How much do you charge for shipping?

At this point in time, we are unable to offer a flat-rate for international shipping. Upon confirming the weight and quantity of products that you would like to purchase, a Crimson Healthcare representative will advise you on the shipping charge upon providing you with a quotation.

I am an international customer. Do I have to pay customs and taxes?

Items shipped outside of Malaysia are subject to duties, taxes, handling and/or other miscellaneous charges as defined by the country of import. These fees are not included in the cost of your order and is therefore unable to be reimbursed by Crimson Healthcare. Please kindly check with your country’s customs office to determine any potential additional costs prior to placing your order.


I am purchasing Crimson Healthcare products on behalf of my company. How do I inquire about purchasing sample products?

Please kindly send an email to and a Crimson Healthcare representative will revert back to you within 24 hours to assist you with your sample product purchase request.

Have further questions?

Hand Protection


Face Mask